Terms & Conditions

PRICING - Retail

Recommended Retail Price is expressed in AUD and applies to small volume purchases

Significant discounts apply for those who enter into agreements with Zink Mineral Cosmetics to regularly purchase from us in volume
Discounts increase as volumes increase
Agreements remain private between Zink Mineral Cosmetics and the individual distributor, agent, retailer or salon owner concerned

Orders can be placed to Zink Mineral Cosmetics by using the shopping cart or by email to info@zinkmineralcosmetics.com.au
Please allow 1 working day for acknowledgement of your enquiry
Shipping will be undertaken within 1 working day of payment receipt.
In the unlikely circumstance of the item/s being out of stock we will contact you immediately to advise backorder initiated and keep you informed of its progress

Orders will be delivered by Australia Post
We will make every effort to achieve dispatch within 1 business day from payment of the order
Large order freight may need to be determined by size and volume of packaged items and communicated when calculated
You will receive an email from us that the order has dispatched with your shipment date
Once an order has been shipped or in the process of being shipped, it is not possible to cancel the order

Zink Mineral Cosmetics takes great care to ensure that goods are delivered correctly and promptly
However we cannot guarantee unforeseen circumstances beyond our control

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose
Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use
Questions as to use can be directed to Zink Mineral Cosmetics via info@zinkmineralcosmetics.com.au

The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions
While we make every effort to ensure that the information contained within this website is correct we take no responsibility for any loss or damage arising from its use
'Period after Opening' is indicated by number of months on each product
The customer acknowledges the products ordered are classified as ‘all-natural’ and use as minimal preservatives as possible; Zink Mineral Cosmetics shall not be liable to the customer for any deterioration of any products not correctly stored; including arising from the shipment of the goods from Zink Mineral Cosmetics to the customer
The customer acknowledges the products ordered are classified as ‘all-natural’ and are produced in small batches; as such there may be slight variances in the product from order to order

Refunds or exchanges are available on incorrectly supplied unopened items, that is, items not as ordered
All returns must comply with the return procedure and all returned items must be in new condition including the original packaging

Please contact Customer Support via info@zinkmineralcosmetics.com.au as soon as you open your order and advise us of the circumstances relating to the error
Please mark your email in the subject area with ‘Returns/Refunds’ for our prompt attention
Upon agreement that the goods were incorrectly supplied we will arrange for a refund or exchange
All returns must be shipped prepaid; we will refund shipping charges if the merchandise was incorrectly supplied

Please contact us as soon as you receive your order and we will assist you
Please contact Customer Support via info@zinkmineralcosmetics.com.au and indicate the fault, writing ‘Returns/Refunds’ in the subject area
Upon agreement that the goods were faulty at the time of shipping we will arrange for a refund or an exchange
All returns must be shipped prepaid; we will refund shipping charges if the merchandise was defective at time of shipping
Please mark any returned goods ‘Attention Returns’ PO Box 480 Hove SA 5048 Australia